Frequently Asked Questions

• Business Hours
• Appointments
• Emergencies
• Payments and Health Funds

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Business Hours

We are open from 8am to 5pm Monday to Friday excluding public holidays

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Appointments

You can make an appointment either in person or via telephone between the hours of 8am and 5pm Monday to Friday.

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Emergencies

We pride ourselves on offering our clients a continuing dental care program which offers a preventative approach to dentistry. This means patients should rarely have emergencies because problems are detected and treated before they become significant.

However, if you are unfortunate enough to require an emergency consultation, please contact our reception as soon as possible. Depending on the nature of your problem, we will do our very best to accommodate you at the earliest opportunity to alleviate your pain. Further treatments will then be scheduled according to your needs.

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Payments and Health Funds

You can settle your account by MasterCard, Visa, Eftpos, Cheque or Cash.

We offer the HICAPS service for clients with private health insurance and in most cases can process your rebate at the time of payment.

Payment is required on each visit for consultations and treatment performed. We are unable to issue invoices.